Frequently Asked Questions
Get the lowdown on your MGK official merch orders.
When will my MGK merch ship?
Standard orders typically process within 3-5 business days. For limited edition drops and pre-order items, please refer to the specific shipping timeline listed on the product page.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that exclusive tour merchandise and limited-run items are final sale unless there is a manufacturing defect.
How do I know which size to order?
Each product page includes a detailed size chart. Most of our apparel features a standard unisex fit, but we recommend checking the specific measurements for oversized or cropped styles.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team, though it is not guaranteed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.